How We Are Unique
We keep the same caregiver with you for each visit!
This provides for continuity of home care. You or your loved one will develop the sense of security that comes with a trusting relationship. As the caregiver and you get to know each other, the caregiver will be able to anticipate your needs. As a friendship develops, both you and the caregiver will look forward to visits. We also do our very best to assign the same caregiver for backup care in the case of vacation time or sick calls.
We are owned and operated by registered nurses!
You and your family will have an added benefit of the medical knowledge and instinctual caring that comes from registered nurses. During the assessment, the registered nurse will look at your needs holistically. All aspects of you as an individual are considered when writing the Home Health Care Plan and choosing a caregiver, including your mental, spiritual and physical being.
A registered nurse will make a home visit ever other month to check in on you at no additional charge. We do this to be sure that you are satisfied, that you are receiving the proper level of care, and to check for any changes in your status. The same nurse will call you or your loved one during the opposite months to check in, again, at no additional charge.
We have a great employee retention rate!
We believe our employees and certified caregivers enjoy their work and know that we value them. They appreciate having their shifts be a minimum of three hours, cutting back on jumping from one client to the other. They like the fact that they keep their assignment with the same client because it enables them to form relationships. They have a consistent schedule, enabling them to live a full life outside of work.
We use a computer based clock-in system!
When your caregiver arrives at your house, you should expect them to clock-in using your phone. They will dial a 1-800 number, punch in their employee code, and then a code assigned to you. This will allow us to see that they are clocking in on time, and that they are calling from your home number and at your home promptly. At the end of the shift, the caregiver then will clock out using the same method; allowing us once again to see that they are leaving at the appropriate time and that they are clocking out from you home number as opposed to their own cell phone.
Our caregivers complete our Certified Caregiver program
We lead the industry in training with our exclusive Certified Caregiver (CC) program. This includes the study and testing of essential subjects from communication, personal care, mental health, disability issues to nutritional needs of the elderly. Employees complete this program within the first 90 days of employment. Our Certified Caregivers are also required to receive ongoing training to continue their knowledge as a caregiver.
